Update 3518 to 4562 - Powered by Kayako eSupport Help Desk Software

05 Sep 2010

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	Update 3518 to 4562

Description Release Notes 2010-06-18 v5.0 up63 build_4562

THIS IS UPDATE FROM BUILD_3518 TO BUILD_4562 ONLY !

IF YOU HAVE BUILD_3278 OR OLDER, PLEASE RUN UPDATE TO 2009-03-18 v.5.00 up60 b.3511

IF YOU HAVE BUILD_3511, PLEASE RUN UPDATE TO 2009-06-02 v5.0 up60 b 3518

In order to install this version please proceed with the following steps:
1. Download file: sp50up63_b4562.upd and save in your local disk.
2. On WEB GUI menu: MAINTENANCE -> software update , function: System software update click on "search" button and select file: sp50up63_b4562.upd then click on "upload" button.
3. Once upload is ready it will prompt the release notes. Please click on "accept" button.
4. Next prompt ask you to reboot the system in order to execute the update.

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• Please update both primary and secondary server to build 4562 in case Volume replication is used. Volume replication will not work if only one server is updated to new build 4562!
• Replication of volumes is not working between 32 and 64bit versions.
• For bonding, it is recommended to use NICs using similar chipsets. Using different NICs with different chipsets may not work satisfactorily.
If you want to use different chipsets in bonding, please run stress tests and check logs before going live.
• It is recommended to use Internet Explorer v7.X. Previous versions are no longer tested.
• In case of problems when running the "Repair filesystem" function please disable all running tasks, including snapshots, data replication and backup, through the Web GUI.
• WORM volumes have some limitations: share created on such volume cannot be published via AppleTalk, the volume also cannot be backed up with the local backup functionality.
• VERITAS backup agent works only with VERITAS Backup Exec up to version 10. It does not work with SYMANTEC Backup Exec.
• In 64bit system mode the VERITAS backup agent is not working. Please use 32bit system if you are going to run the VERITAS backup agent.
• Intel IO/AT is working only in 64bit operating mode.
• The SMB online Antivirus scanning function is no longer supported.

FIXED:
• Solved problems with usb 2.0 on edc usb modules
• Solved problems with memory leaks and log rotation schemes